Hey Tatjana, and coworking colleagues!
I have recently installed eZeep and integrated two printers on this facililty.
The big important advantage is that users no longer have to install (and update) drivers on their workkstations…
Plus eZeep offers a good reporting function, allowing me as the space manager to download csv files that allow for the appropriate management info and drilldowns.
I have experienced the eZeep team as quite dedicated and very supportive, helping me to get issues and problems solved.
Main reason I have chosen for eZeep over papercut is that one of my printers (a bit outdated but still brilliant) heavy Ricoh machine was no longer accessible for Mac computers.
From this month on we’re gonna work with the eZeep in the workspace, but my first impression is good.
We can print from any device and from all locations, also remote.
Op dinsdag 12 januari 2016 14:23:19 UTC+1 schreef TatjanaRose:
Hello, I manage The Guild in Bath, which has been running for over 2yrs now. The space is working really well, with us now operating a waiting list for membership, however, one aspect we have always struggled with is printing. When we opened we started leasing a printer from a local company, but we soon discovered that our members who used Mac (majority) were experiencing real difficulties with finding and downloading the drivers. This meant our Front of House was having to spend a significant amount of their time either trying to set the printer up for the members, or printing for them.
We recently came across ezeep and we think this could be a great solution for us.
Have any of you used this service or something similar? if so how did you find the set-up and the day to day management?
Any advice would be greatly appreciated, as we really want to get this right!