Printing - Cloud Solution?

Software/Technology
21

Eric,

Thanks for the confirmation on eZeep. We were getting ready to install to work with Nexudus at our site but I was hearing mixed reviews. It is good to hear something current and positive.

···

Gene Ward

Co-Founder and Director of Community Engagement

Cell: 202-658-6329 | Email: gene…@befunction.al | Website: www.befunction.al

22

Has Ezeep issued an update to all types of printers to track copies as well?

23

Has Ezeep issued an update to all types of printers to track copies as well?
@Jana - don’t know but to me this seems quite unlikely although I would love to have that done!!!


Virusvrij. www.avg.com

···

Eric J. Haas

+31 6 281.23.730

eric…@greenconcepts.nl

Wishes are presentiments of things you can actually realise (Goethe)

24

Eric,

I believe it was launched with Xerox machines for testing.

Not sure when Konica Minolta and others would be in testing.

Not being able to track copies through ezeep which then feeds into Nexudus for billing made the value of it less for us as staff. We still had to pull the account track report and bill manually.

- Jana Greer

25

We have taken a MUCH simpler approach. **Printing is free. **

Before you announce that this a costly option, let me explain how we got to this point.

We use to have a traditional HP / Epson / you name it printer where ink cost $50 to $125 to replace every 1,000 to 2,000 pages, but quality usually diminished after 1,000 pages. This was not a horrible expense but it did cost around $80 a month.

WE SWITCHED to the Ecotank system by Epson. We replace ink every 6 months and it only cost $40 to replace with genuine ink.

You can add to the Wifi network, Epson to their own cloud, to Google Cloud, or to associated to an email address. With Google Cloud you don’t need to install any printer drivers. It’s all very simple.

The money you’ll with Ezeep will be more than the cost of the ink. Plus, everyone is familiar with adding a simple printer driver. Yes, their are hiccups on some computers, but members understand.

Go free and your members will find even more value in your space. Adding barriers often adds more work than it’s financial cost and emotional stress.

26

Thanks Craig. Very smart in looking at the end-to-end costs.

Some of us, gulp, lease those $300-$400/mo copier/printers, plus consumables like paper. So, I think in these cases, the economics dictate charging. :-/

JEROME CHANG
talk to us: (323) 330-9505

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···

On Jan 22, 2019, at 8:46 AM, Craig Baute - Creative Density Coworking [email protected] wrote:

We have taken a MUCH simpler approach. **Printing is free. **

Before you announce that this a costly option, let me explain how we got to this point.

We use to have a traditional HP / Epson / you name it printer where ink cost $50 to $125 to replace every 1,000 to 2,000 pages, but quality usually diminished after 1,000 pages. This was not a horrible expense but it did cost around $80 a month.

WE SWITCHED to the Ecotank system by Epson. We replace ink every 6 months and it only cost $40 to replace with genuine ink.

You can add to the Wifi network, Epson to their own cloud, to Google Cloud, or to associated to an email address. With Google Cloud you don’t need to install any printer drivers. It’s all very simple.

The money you’ll with Ezeep will be more than the cost of the ink. Plus, everyone is familiar with adding a simple printer driver. Yes, their are hiccups on some computers, but members understand.

Go free and your members will find even more value in your space. Adding barriers often adds more work than it’s financial cost and emotional stress.

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27

Craig! et al

Thanks for raising your solution and that also crossed my mind.
However there are a couple of con’s that came into mind during my brief evaluation:

  • it might be wise to create a bit of a barrier for printing… no barrier (me as well!!) - will print much easier and without too much thought… (reality experience)
  • and if people print endlessly and for lots that chance of machines wearing out, standing still not operational is higher plus the maintenance costs will raise…

For the complete and big picture this should be taken into account as well!

Cheers,

Eric


Virusvrij. www.avg.com

···

Eric J. Haas

+31 6 281.23.730

eric…@greenconcepts.nl

Wishes are presentiments of things you can actually realise (Goethe)

28

Our space has been using Ezeep for a little over a year. We have 200+ members and three printers in our space. Ezeep install is way easier on our members + we can add/remove printers without having to change the drivers on each individual’s computer, which is awesome. unfortunately, that’s where the good stops. members consistently have issues printing, which often has no solution. Ezeep support is well aware of these issues and let us know they’ve passed it along to the developer team. When I followup, I get the same generic response. Not once have I ever been offered a solution to the problems I bring them. When I contact support, they provdie me with a workaround that often takes an hour or so to complete and then doesn’t even work. Here are the issues we have on a consistent basis:

  1. PDFs do not print out correctly. Certain lines or parts of the document won’t print or the entire document will refuse to print in general so a blank page will pop out of the printer
  2. Ezeep notifies members that the print job has been sent to the printer and then nothing prints out at all. Members are still charged these jobs.
  3. Ezeep charges members for canceled print jobs.
  4. Prints jobs take a very very long time. When I’ve printed directly via the print driver instead of Ezeep, printing time is twice as fast.
  5. When printing word documents, the documents will print out with a different font/format.
  6. You have to have multiple print drivers installed for one printer. For example, we have one printer that prints B&W, color, and staples. Despite having an option for b&w, color, and staple on Ezeep, it doesn’t even matter if you click these options - the printer uses the settings that are saved in the print driver. if you want to be able to staple through Ezeep, you have to redownload the printer driver, turn the staple setting on in the driver, and then upload to Ezeep and label Printer - Staple. For one printer we have four separate drivers installed: printer - b&w, printer - color, printer - b&w staple, printer color staple.
  7. You constantly have to re-login to Ezeep or restart the app to get the printers to actually show up.

We’ve experienced these issues on Apple, Windows, the Ezeep online browser, and Android and Apple mobile devices. For a couple of members, I’ve had to bypass Ezeep entirely and just install the printer driver on their computer. I then have to invoice them manually at the end of each month. My advice, don’t use Ezeep. It’s not reliable and often times there’s not a solution to the numerous problems you’ll experience. It’s gotten so bad we’re thinking of switching back to the printer driver system. As soon as I know of another cloud printing solution, we’re done with Ezeep.