Hey guys, our space is ran by myself, one of the owners. From there, our front desk is ran by volunteers. That allows me to do more outside of being stuck at the desk. With this being said, does anybody have any employee handbook or volunteer handbook in training people through systems and processes to streamline how you built it?
This would help so much. Any resources at all. Thanks all!
Hey there!
My toolkit has a template Employee Manual as well as materials for starting and managing your own desk sharing program.
If that’s not in your budget, though, I’d recommend trying to carve out some time to jot down your notes on your operations and anything someone might need to know as they go about their day. You’re probably going to have to start writing this sort of thing down eventually anyway!
If you make that in a Google Doc or on something else collaborative, you can invite the volunteers (and even other members!) to help you update it as you go.
Hope this helps!
Tony
On Wed, Aug 24, 2016 at 3:28 PM, The Fellow [email protected] wrote:
Hey guys, our space is ran by myself, one of the owners. From there, our front desk is ran by volunteers. That allows me to do more outside of being stuck at the desk. With this being said, does anybody have any employee handbook or volunteer handbook in training people through systems and processes to streamline how you built it?
This would help so much. Any resources at all. Thanks all!
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I have one that you can use as a template that we've put into action at two coworks I've helped establish (one being www.carlsoncowork.com) - please email or message me and we can set up an exchange based on a further convo. Cool?
Rock on!!!
I've reviewed Tony's toolkit and fully recommend it: http://coworkinghandbook.com/the-essential-coworking-community-toolkit-for-struggling-space-managers-review/
Hi
I recommend Ramon Suarez’s book. It’s more of a manual for owner/managers.
The Coworking Handbook: Learn How To Create and Manage a Succesful Coworkin… https://www.amazon.co.uk/dp/149912063X/ref=cm_sw_r_tw_dp_x_tYgXxb4FC8NRW via @AmazonUK
If there’s something he’s not thought of, I can’t think what it might be! 
It answered every question we had.
Dawn
On Wednesday, 24 August 2016 22:28:55 UTC+1, The Fellow wrote:
Hey guys, our space is ran by myself, one of the owners. From there, our front desk is ran by volunteers. That allows me to do more outside of being stuck at the desk. With this being said, does anybody have any employee handbook or volunteer handbook in training people through systems and processes to streamline how you built it?
This would help so much. Any resources at all. Thanks all!