Solution for lots of people streaming music

Looks like about everyone is streaming music while at Cohere so it’s putting a strain on our bandwidth. Has your space had this issue and what are some solutions?

Angel

Quotas and bandwidth limiters are tricky to implement correctly, and in my experience end up generating even more issues than they solve.

Music streaming itself is usually pretty low-impact - even at higher quality streams like 192kbps, it takes a LOT of streams to really add up to something noticeable. Video streams, on the other hand, can put a dent in bandwidth really quickly. Though we’ve definitely had issues with our internet, we’ve never actually run into a situation where we “ran out of bandwidth”.

Every “bandwidth” issue we’ve had actually ended up not being a bandwidth issue at all, but some sort of network behavior that triggered a throttle upstream with our internet provider. Burst bandwidth speeds would stay normal, but ping times would go WAY up, making everything feel slow (which is as bad as it actually being slow).

We’ve actually had more issues with designers who sync big PSDs to Dropbox all day than we have with ANY entertainment media. And that’s a tough one, because people use Dropbox to be productive.

Two recommendations:

  1. there’s a mac app called PeakHour (available in the app store) that connects to many popular routers and lets you monitor inbound/outbound bandwidth. It sits in the menu bar and lets you easily notice when there’s heavy traffic usage.

See if PeakHour graphs seem to match the slowdowns that you’re noticing, which will be easier b/c the graph is always handy in real time.

  1. Depending on your router, you may be able to inspect the bandwidth usage on a per-user basis. If you can figure out who those users are, I’d be very surprised if you didn’t find that a couple of people are unknowingly doing something that’s triggering your network to feel slow.

-Alex

···

/ah
indyhall.org
coworking in philadelphia

On Mon, Feb 17, 2014 at 12:44 PM, Randall G. Arnold [email protected] wrote:

I’m sure every shared space runs into bandwidth hogs. Ultimately you need to craft a usage policy of some sort, trying to find balance between fun/work. It’s only natural that you’ll identify some forbidden uses (porn, et al) if not immediately then over time as the need develops.

I would suggest to music streamers that they should use their mobile plans for that, and that the space bandwidth is for productivity. Blocking certain services outright, as corporate environs tend to, can get sticky but you may have no choice if users insist on hogging bandwidth for entertainment purposes and it impacts those trying to actually get work done.

You can also set quotas per IP address, from your router, and let each user determine how they want to use that allocation.

Randy

Tarrant Makers

On February 17, 2014 at 11:27 AM Angel Kwiatkowski <[email protected] > wrote:

Looks like about everyone is streaming music while at Cohere so it’s putting a strain on our bandwidth. Has your space had this issue and what are some solutions?

Angel


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Randall (Randy) Arnold
Developer and Enthusiast Advocate
http://texrat.net

+18177396806

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We had bandwidth and some other undiagnosable network problems, but solved them with a couple of different things:

  1. The most effective, obviously, was to get a fatter pipe. We have Comcast commercial service, 50 up, 18 down. It costs us $200/month, but worth every penny. I see Alex’s anguished tweets about Comcast every so often, but they have been virtually trouble-free for us and very responsive on the rare occasions when there have been problems.

  2. Getting Ubiquity UniFi AP pro wifi access points. They have absolutely trouble-free, and handle both the latest MacBooks people bring here, as well the 7-year old Dells some people still insist on using.

We also have some ethernet connections available, so people who have mammoth file transfers plug into those so as not to clog the wifi bandwidth.

···

On Mon, Feb 17, 2014 at 1:22 PM, Randall G. Arnold [email protected] wrote:

You’re right Alex, and I definitely should have raised the same point you raised about video vs audio.

One thing I’ve noticed though is that some start these ventures on a shoestring and throttle themselves at the incoming service. In such cases I can see managers being concerned about loads. Your point about monitoring overall and individual usage is right on and important for those cases.

I would recommend that space starters/managers invest in the fastest connection they can afford. It’s not directly relevant but even in my own home bandwidth became an issue once every member of the household had a laptop and smartphone Plus Xbox, Roku, etc), and I had Verizon FIOS with 25 mb download. Going to 50 mb plan and a wireless N router led to a definite improvement.

Randy

Tarrant Makers

On February 17, 2014 at 12:00 PM Alex Hillman <[email protected] > wrote:

Quotas and bandwidth limiters are tricky to implement correctly, and in my experience end up generating even more issues than they solve.

Music streaming itself is *usually*pretty low-impact - even at higher quality streams like 192kbps, it takes a LOT of streams to really add up to something noticeable. Video streams, on the other hand, can put a dent in bandwidth really quickly. Though we've definitely had issues with our internet, we've never actually run into a situation where we "ran out of bandwidth".
 Every "bandwidth" issue we've had actually ended up not being a bandwidth issue at all, but some sort of network behavior that triggered a throttle upstream with our internet provider. Burst bandwidth speeds would stay normal, but ping times would go WAY up, making everything *feel* slow (which is as bad as it actually being slow).

We’ve actually had more issues with designers who sync big PSDs to Dropbox all day than we have with ANY entertainment media. And that’s a tough one, because people use Dropbox to be productive.

Two recommendations:

  1. there’s a mac app called PeakHour (available in the app store) that connects to many popular routers and lets you monitor inbound/outbound bandwidth. It sits in the menu bar and lets you easily notice when there’s heavy traffic usage.

See if PeakHour graphs seem to match the slowdowns that you’re noticing, which will be easier b/c the graph is always handy in real time.

  1. Depending on your router, you may be able to inspect the bandwidth usage on a per-user basis. If you can figure out who those users are, I’d be very surprised if you didn’t find that a couple of people are unknowingly doing something that’s triggering your network to feel slow.

-Alex


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Randall (Randy) Arnold
Developer and Enthusiast Advocate
http://texrat.net

+18177396806

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twb
member, Workantile
@twbrandt

  /ah

  [indyhall.org](http://indyhall.org)

coworking in philadelphia

 On Mon, Feb 17, 2014 at 12:44 PM, Randall G. Arnold <[email protected]> wrote:

I’m sure every shared space runs into bandwidth hogs. Ultimately you need to craft a usage policy of some sort, trying to find balance between fun/work. It’s only natural that you’ll identify some forbidden uses (porn, et al) if not immediately then over time as the need develops.

I would suggest to music streamers that they should use their mobile plans for that, and that the space bandwidth is for productivity. Blocking certain services outright, as corporate environs tend to, can get sticky but you may have no choice if users insist on hogging bandwidth for entertainment purposes and it impacts those trying to actually get work done.

You can also set quotas per IP address, from your router, and let each user determine how they want to use that allocation.

Randy

Tarrant Makers

      On February 17, 2014 at 11:27 AM Angel Kwiatkowski <

[email protected] > wrote:

Looks like about everyone is streaming music while at Cohere so it’s putting a strain on our bandwidth. Has your space had this issue and what are some solutions?

Angel

      --

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    Randall (Randy) Arnold
    Developer and Enthusiast Advocate

    [http://texrat.net](http://texrat.net)


    +18177396806
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At New Work City, we found that the upstream bandwidth on our TWC cable modem was being maxed out at times, and that was causing problems for everybody on the downstream side. TWC only offers 5 Meg upstream Max, so we had to add a second cable modem and a load balancing router. That seems to have taken care of the problem for the time being. I was able to find this out through the bandwidth monitoring built into our Meru wireless controller.

The best solution would be to get fiber into the building, but that is cost prohibitive at this point, even though we are just one block away from 32 Avenue of the Americas, one of the central NAPs in NYC.

Best,

Craig

···

On Monday, February 17, 2014 12:27:21 PM UTC-5, Angel Kwiatkowski wrote:

Looks like about everyone is streaming music while at Cohere so it’s putting a strain on our bandwidth. Has your space had this issue and what are some solutions?

Angel

At New Work City, we found that the upstream bandwidth on our TWC cable modem was being maxed out at times, and that was causing problems for everybody on the downstream side.

FWIW, this is identical to the problems that we had with Comcast. Took us FOREVER to diagnose though!

···

/ah
indyhall.org
coworking in philadelphia

On Wed, Feb 19, 2014 at 11:07 AM, Craig Plunkett [email protected] wrote:

At New Work City, we found that the upstream bandwidth on our TWC cable modem was being maxed out at times, and that was causing problems for everybody on the downstream side. TWC only offers 5 Meg upstream Max, so we had to add a second cable modem and a load balancing router. That seems to have taken care of the problem for the time being. I was able to find this out through the bandwidth monitoring built into our Meru wireless controller.

The best solution would be to get fiber into the building, but that is cost prohibitive at this point, even though we are just one block away from 32 Avenue of the Americas, one of the central NAPs in NYC.

Best,

Craig

On Monday, February 17, 2014 12:27:21 PM UTC-5, Angel Kwiatkowski wrote:

Looks like about everyone is streaming music while at Cohere so it’s putting a strain on our bandwidth. Has your space had this issue and what are some solutions?

Angel

Visit this forum on the web at http://discuss.coworking.com


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We were having the same issue at our more ‘techy’ building with lots of heavy bandwidth users, here was our expensive but effective solution:

  1. Upgrade bandwidth to as much as we could afford, which is 50/50 mbps symmetrical. One-time cost of $5k (to install microwave antenna on roof), then $125/mo. We also have backup dual-line DSL for failover and VOIP. We have the option to upgrade to 100/100 in the future if needed.
  2. Upgrade Wifi Access Points to Ruckus Wireless. We originally had the Unifi APs, and they worked reliably and provided good coverage, however they do not have any sort of load balancing or rate limiting features. Ruckus APs are a significant cost at $660 per AP and over $1000 for the hardware controller, but they have some incredible features, such as AP roaming, rate limiting, and what they call ‘airtime fairness’. Airtime fairness works to dynamically shifting more RF energy to the devices that need it the most (such as those streaming video or syncing to a cloud server). Most APs shoot RF in every direction, like a lightbulb, meaning that all devices get the same ‘priority’ in terms of the RF reaching them. Ruckus APs ‘point’ their RF in a particular direction, like a lighthouse with a rotating spotlight. This means that light users browsing the web or checking email won’t be bogged down by heavy users streaming or syncing. Ruckus also supports rate limiting at the AP level, though we’ve found that just the airtime fairness feature was enough to solve our bandwidth issues, so fine-tuned rate limiting isn’t needed. However, I did configure a hard cap of 45/45 mbps via the Ruckus APs, so that no single device can ever max out our bandwidth, leaving a 5/5 mbps buffer for all the hardwired devices that bypass the APs.
    At $10-15k this is not a cheap solution, but it has solved all of our network/bandwidth-related problems practically overnight. For our third and future buildings we will be rolling out this system from the beginning.

Stephen,

Could you give a little more detail about the microwave antenna solution? Who’s your service provider? Did they provide the equipment?

···

On Friday, February 21, 2014, Stephen Shumaker [email protected] wrote:

We were having the same issue at our more ‘techy’ building with lots of heavy bandwidth users, here was our expensive but effective solution:

  1. Upgrade bandwidth to as much as we could afford, which is 50/50 mbps symmetrical. One-time cost of $5k (to install microwave antenna on roof), then $125/mo. We also have backup dual-line DSL for failover and VOIP. We have the option to upgrade to 100/100 in the future if needed.
  2. Upgrade Wifi Access Points to Ruckus Wireless. We originally had the Unifi APs, and they worked reliably and provided good coverage, however they do not have any sort of load balancing or rate limiting features. Ruckus APs are a significant cost at $660 per AP and over $1000 for the hardware controller, but they have some incredible features, such as AP roaming, rate limiting, and what they call ‘airtime fairness’. Airtime fairness works to dynamically shifting more RF energy to the devices that need it the most (such as those streaming video or syncing to a cloud server). Most APs shoot RF in every direction, like a lightbulb, meaning that all devices get the same ‘priority’ in terms of the RF reaching them. Ruckus APs ‘point’ their RF in a particular direction, like a lighthouse with a rotating spotlight. This means that light users browsing the web or checking email won’t be bogged down by heavy users streaming or syncing. Ruckus also supports rate limiting at the AP level, though we’ve found that just the airtime fairness feature was enough to solve our bandwidth issues, so fine-tuned rate limiting isn’t needed. However, I did configure a hard cap of 45/45 mbps via the Ruckus APs, so that no single device can ever max out our bandwidth, leaving a 5/5 mbps buffer for all the hardwired devices that bypass the APs.
    At $10-15k this is not a cheap solution, but it has solved all of our network/bandwidth-related problems practically overnight. For our third and future buildings we will be rolling out this system from the beginning.

Visit this forum on the web at http://discuss.coworking.com


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twb
@twbrandt
Sent from my Phone of i

Sonicwall allows bandwidth management, which is a good solution but is harder to configure correctly. Also Unifi does actually support caps - not sure if you had an older controller version?

···

On Sunday, February 23, 2014 6:48:47 PM UTC-7, Tom Brandt - Workantile wrote:

Stephen,

Could you give a little more detail about the microwave antenna solution? Who’s your service provider? Did they provide the equipment?

On Friday, February 21, 2014, Stephen Shumaker [email protected] wrote:

We were having the same issue at our more ‘techy’ building with lots of heavy bandwidth users, here was our expensive but effective solution:

  1. Upgrade bandwidth to as much as we could afford, which is 50/50 mbps symmetrical. One-time cost of $5k (to install microwave antenna on roof), then $125/mo. We also have backup dual-line DSL for failover and VOIP. We have the option to upgrade to 100/100 in the future if needed.
  2. Upgrade Wifi Access Points to Ruckus Wireless. We originally had the Unifi APs, and they worked reliably and provided good coverage, however they do not have any sort of load balancing or rate limiting features. Ruckus APs are a significant cost at $660 per AP and over $1000 for the hardware controller, but they have some incredible features, such as AP roaming, rate limiting, and what they call ‘airtime fairness’. Airtime fairness works to dynamically shifting more RF energy to the devices that need it the most (such as those streaming video or syncing to a cloud server). Most APs shoot RF in every direction, like a lightbulb, meaning that all devices get the same ‘priority’ in terms of the RF reaching them. Ruckus APs ‘point’ their RF in a particular direction, like a lighthouse with a rotating spotlight. This means that light users browsing the web or checking email won’t be bogged down by heavy users streaming or syncing. Ruckus also supports rate limiting at the AP level, though we’ve found that just the airtime fairness feature was enough to solve our bandwidth issues, so fine-tuned rate limiting isn’t needed. However, I did configure a hard cap of 45/45 mbps via the Ruckus APs, so that no single device can ever max out our bandwidth, leaving a 5/5 mbps buffer for all the hardwired devices that bypass the APs.
    At $10-15k this is not a cheap solution, but it has solved all of our network/bandwidth-related problems practically overnight. For our third and future buildings we will be rolling out this system from the beginning.

Visit this forum on the web at http://discuss.coworking.com


You received this message because you are subscribed to the Google Groups “Coworking” group.

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twb
@twbrandt
Sent from my Phone of i

Our provider is called WebPass, they are local to the Bay Area. They provide microwave point-to-point antennas as a means of extending their fiber backbone to neighborhoods lacking fiber in the ground. The bandwidth of the microwave connections actually exceeds the bandwidth of fiber, so there’s no bottleneck. However, the microwave antennas need direct line of sight to each other, so that can be a limiting factor for some applications. WebPass provided all equipment and install, but we paid the price - a one-time payment of $5000. Considering Comcast wanted to charge us $18,000 to install cable in our building (and our only other option was existing, ancient DSL lines), WebPass was well worth the money. With all future projects we’ll be using WebPass right off the bat.

···

On Sunday, February 23, 2014 5:48:47 PM UTC-8, Tom Brandt - Workantile wrote:

Stephen,

Could you give a little more detail about the microwave antenna solution? Who’s your service provider? Did they provide the equipment?

On Friday, February 21, 2014, Stephen Shumaker [email protected] wrote:

We were having the same issue at our more ‘techy’ building with lots of heavy bandwidth users, here was our expensive but effective solution:

  1. Upgrade bandwidth to as much as we could afford, which is 50/50 mbps symmetrical. One-time cost of $5k (to install microwave antenna on roof), then $125/mo. We also have backup dual-line DSL for failover and VOIP. We have the option to upgrade to 100/100 in the future if needed.
  2. Upgrade Wifi Access Points to Ruckus Wireless. We originally had the Unifi APs, and they worked reliably and provided good coverage, however they do not have any sort of load balancing or rate limiting features. Ruckus APs are a significant cost at $660 per AP and over $1000 for the hardware controller, but they have some incredible features, such as AP roaming, rate limiting, and what they call ‘airtime fairness’. Airtime fairness works to dynamically shifting more RF energy to the devices that need it the most (such as those streaming video or syncing to a cloud server). Most APs shoot RF in every direction, like a lightbulb, meaning that all devices get the same ‘priority’ in terms of the RF reaching them. Ruckus APs ‘point’ their RF in a particular direction, like a lighthouse with a rotating spotlight. This means that light users browsing the web or checking email won’t be bogged down by heavy users streaming or syncing. Ruckus also supports rate limiting at the AP level, though we’ve found that just the airtime fairness feature was enough to solve our bandwidth issues, so fine-tuned rate limiting isn’t needed. However, I did configure a hard cap of 45/45 mbps via the Ruckus APs, so that no single device can ever max out our bandwidth, leaving a 5/5 mbps buffer for all the hardwired devices that bypass the APs.
    At $10-15k this is not a cheap solution, but it has solved all of our network/bandwidth-related problems practically overnight. For our third and future buildings we will be rolling out this system from the beginning.

Visit this forum on the web at http://discuss.coworking.com


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twb
@twbrandt
Sent from my Phone of i

We had the lowest level, cheapest UniFi APs. I think the UniFi Pro APs support more features, including 5 GHz + 2.4 GHz. Ultimately, the hardware controller in the Ruckus system is far more stable and more flexible than the software controller used by UniFi. Another issue I saw with UniFi - there’s no good way to manage WiFi networks in multiple different buildings from a single computer/controller. The controller assumes that all APs you add are within the same building and network, so for my application of managing 2 - 3 buildings at once it doesn’t work at all. I would have to install the controller software on a different computer per building, and I don’t really want to carry around 3 laptops. You could probably do it with a different VM per building, but even that is a pain, having to launch a new VM for each building. For some of my clients, I’ve installed the UniFi software controller onto their on-site server, and then connect remotely through my laptop to make changes. This approach will of course only work if the building has a server already, or if you are willing to install a server just to run UniFi.

···

On Wednesday, February 26, 2014 9:09:52 AM UTC-8, Christian M. Macy wrote:

Sonicwall allows bandwidth management, which is a good solution but is harder to configure correctly. Also Unifi does actually support caps - not sure if you had an older controller version?

On Sunday, February 23, 2014 6:48:47 PM UTC-7, Tom Brandt - Workantile wrote:

Stephen,

Could you give a little more detail about the microwave antenna solution? Who’s your service provider? Did they provide the equipment?

On Friday, February 21, 2014, Stephen Shumaker [email protected] wrote:

We were having the same issue at our more ‘techy’ building with lots of heavy bandwidth users, here was our expensive but effective solution:

  1. Upgrade bandwidth to as much as we could afford, which is 50/50 mbps symmetrical. One-time cost of $5k (to install microwave antenna on roof), then $125/mo. We also have backup dual-line DSL for failover and VOIP. We have the option to upgrade to 100/100 in the future if needed.
  2. Upgrade Wifi Access Points to Ruckus Wireless. We originally had the Unifi APs, and they worked reliably and provided good coverage, however they do not have any sort of load balancing or rate limiting features. Ruckus APs are a significant cost at $660 per AP and over $1000 for the hardware controller, but they have some incredible features, such as AP roaming, rate limiting, and what they call ‘airtime fairness’. Airtime fairness works to dynamically shifting more RF energy to the devices that need it the most (such as those streaming video or syncing to a cloud server). Most APs shoot RF in every direction, like a lightbulb, meaning that all devices get the same ‘priority’ in terms of the RF reaching them. Ruckus APs ‘point’ their RF in a particular direction, like a lighthouse with a rotating spotlight. This means that light users browsing the web or checking email won’t be bogged down by heavy users streaming or syncing. Ruckus also supports rate limiting at the AP level, though we’ve found that just the airtime fairness feature was enough to solve our bandwidth issues, so fine-tuned rate limiting isn’t needed. However, I did configure a hard cap of 45/45 mbps via the Ruckus APs, so that no single device can ever max out our bandwidth, leaving a 5/5 mbps buffer for all the hardwired devices that bypass the APs.
    At $10-15k this is not a cheap solution, but it has solved all of our network/bandwidth-related problems practically overnight. For our third and future buildings we will be rolling out this system from the beginning.

Visit this forum on the web at http://discuss.coworking.com


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twb
@twbrandt
Sent from my Phone of i

Hi,

I use my own solution (my startup) : airZoon.com

airZoon is s free, unlimited and securised access to the internet dedicated to martinicans (French West Indies) people and tourists

In fact I use quality of service on the network and it works well. The bandwith of the users is limited to 2mbps and it works fine for them (streaming, etc.)

The wifi for the staff is separated from the public wifi dedicated to the coworkers.

We can be 10 or 20 coworkers on a 10Mbps internet speed connection, it works fine.

I’ve planned to deploy other equiment (a simple proxy server based on Raspberry Pi) that will block the traffic to blacklisted websites.

Hope that will help.

Cheers

···

On Monday, February 17, 2014 1:27:21 PM UTC-4, Angel Kwiatkowski wrote:

Looks like about everyone is streaming music while at Cohere so it’s putting a strain on our bandwidth. Has your space had this issue and what are some solutions?

Angel

While technically complex, if you can have someone come and configure your router (or add in a device like pfsense, untangled, mikrotik, etc), it can make a huge difference on prioritizing some types of Internet use over others (like say Skype=Priority 1 vs streaming music=Priority 5). We wouldn’t be able to effectively run our space without such controls since ensuring quality Skype calls is so essential to many of our members (and bandwidth is hugely expensive here).

We have a series of cascading priorities that put skype and voip calls on top, regular internet traffic in the middle, and high-bandwidth applications (video, downloads, etc) at the bottom. During normal times, it’s all the same. During peak loads, things are prioritized accordingly. Plus we do per-user speed limits during peak times, etc to ensure fair usage for all of our members. Among other things. But again, this is all quite complex to setup (especially if you have multiple Internet providers like we do) but is pretty effective when working correctly.

Cheers.

···

On Tuesday, February 18, 2014 1:27:21 AM UTC+8, Angel Kwiatkowski wrote:

Looks like about everyone is streaming music while at Cohere so it’s putting a strain on our bandwidth. Has your space had this issue and what are some solutions?

Angel