+1 to what Alex said, our Community Manger regularly says to people, “Um, about that mail? It looks like something you might want to, say, I dunno, OPEN?”. Or words to that effect.
I think a lot of mail is not picked up because of the inscrutable habit the government, banks, etc have of sendng both electronically and via regular post. So I thnk sometimes it’s because they already have the mail.
Our system allows people to say what they want to happen when their mail comes in. Some folks just come by every so often anyway, and they just want it where they can get it. Some folks want us to app them a picture of their mail when it comes in. Some folks want us to scan it and email it to them, or physically mail it to wherever they are in the world, which service is offered by one of the other coworkers.
We have a central office storage cabinet like this sort of
And it contains coworker stuff. Many of our coworkers who come regularly anyway, have an archive box in the cabinet for their post. Like this here:
Or for smaller companies, like this:
For folks who just have a one-off delivery or our more nomadic members, we have an alphabetical sorter like this:
All of these items are in the cabinet. Folks who have a door code can just get their stuff. Folks who do not, have to wait for the Community Manager to give them their stuff.
Small packages can be accepted and handled in all the spaces; large packages, pallets, machines, and other unwieldy items are sent to one of our two spaces which have warehouse space. Anything not picked up in a month is subject to a storage fee unless arrangements are made. I did this last because for whatever reason, people will pick up their mail to avoid paying very small amounts of money. shrug. But otherwise (for some folks) it threatens to compost while waiting to be picked up.