Mail handling

I have searched and found a few threads about this but some are pretty old so I wanted to ask again - Our postmaster made it seem like we did not need a form 1583 and then even said we could not have one for our cluster box. The mail service has been going great so far and I really didn’t want to rock the boat too much. We are considering expanding our offerings and starting to offer scanning/mail forwarding for an additional cost. I know many of you use office RND. We had a demo with piloto mail recently and just looking for feedback. Mail sphere is another service that doesn’t integrate but it also seems like regardless of which app we use piloto mail requires members to have a separate app and I wonder if the integration is that helpful.
Also did anyone go through the CMRA process and was it possible with a cluster mailbox or did you need to change the way you received mail?


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