As a quick introduction, my name is Liz Barno and I am the Community Manager of Greentown Labs. We are a cleantechnology focused incubator/coworking space based outside of Boston in Somerville, MA.
One tool I have been looking for, and struggling to find, is a database/CRM - type platform to collect, store and analyze all of the data we collect on our members. I have briefly looked into IncuTrack and MemberClicks.
What we currently have is a basic CRM for company and contact information, survey data collected quarterly from members in many excel files, and notes from meetings and interactions. When it comes to finding a specific piece of information, for example: “How many jobs were at Greentown Labs in 2014?”, it involves combining and sorting many data sets and a lot of time.
What is everyone else using for member data? Any leads are appreciated!