We’ve never really needed an IT manager, there’s always been enough talent in-house as coworkers.
I’ve only been involved in smaller coworking spaces, where’s there’s been a lot of client buy-in, but whenever there’s been a problem with the internet, there’s always been someone in the building with the networking knowledge to help sort it out.
In terms of speed; we found that 40 people were ok to share a 20/5mbps connection (we’d do a little policing of power-users/p2p), but things are definitely better with the new 100/100mbps fibre line. The real priority for most people was latency, since we had a number of people using voip on their computers. From my experience, the challenge of having 40 people in a room share an internet connection is the local hardware. You can’t cheap out on your network equipment, particularly your wireless network. This is where 95% of your headaches come from.
At one point, we had our DSL connection fail. Within about 30 minutes (and long before the technician arrived), one of our members had wired up a new connection through the LTE (cellular) network, and everyone was content to share its 5/2mbps connection.
On Wednesday, February 3, 2016 at 12:39:43 PM UTC-5, Jay Smith wrote:
Hello everyone. I’m the IT Manager for a coworking company out of California. I’m just curious as to what the average internet connection speeds are at most of the coworking spaces in this group. Do you find that your speeds could be faster, but you don’t really have the option to obtain more speed at a decent price? Or are your speeds adequate for your members needs?
How many of you have a dedicated IT person working for your company that you have full access to during the work day? If you don’t, do you have an IT service that you call when things start to work improperly?
Our slowest location has a 50/20mbps copper connection,
but our fastest location is a 300/300mbps Fiber connection.