I've seen some discussion here about selecting members and being transparent with your criteria if you are accepting applications, but I'd like to know how some of you have handled turning down members.
I know some spaces use the method of self-selecting - ie: anyone can join and those who don't fit eventually phase out. And I can see the merits of that. However, we still find that having an application process works well for us. We have everyone fill out an application and on their space tour we let them know that we are looking for good personality fit, similar work styles, community/coworker expectations and we try and have a wide diversity of businesses. We stress we are a boutique space so we are small and therefore all of these factors are even more important in choosing members.
We cringe a little at all of this because it does sound elitist, but to be honest almost everyone gets in who wants to be in and those that don't fit actually realize it themselves on their first visit and don't pursue membership.
However, there are a few who don't and I am wondering how others turn down these people who you know just aren't going to fit, but do it in a way that is polite and considerate. We find the conversation is just awkward! However it's necessary as we have found in the past, ignoring our gut instinct and having them become members isn't very nice in the long run either ...
The Commons Calgary
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