Jon Markwell has a great (and thorough!) article about how they set up internet at his spot.
Since reading it, we’ve switched everything to the hardware/software setup he recommended and it’s been awesome.
Besides basic firewall defaults built into the gateway, we aren’t blocking anything specific. It’s a HUGE drag on support (and a really crappy member experience) when folks go to use something and it doesn’t work but they don’t know why.
Instead, we focus on making issues easy to spot and diagnose. In our most recent move, we added some new Unifi hardware, notably their 24 port switch and their USG router/gateway.
The best part of using the gateway is that now I have this amazing dashboard that I can access from anywhere, including my mobile phone:
If we’re having any sort of network issues, I (or my team) can easily see who’s potentially causing the issue and go talk to them.
99 times out of 100, the person who is doing something that causes issues on the network has no idea that what they’re doing is causing trouble, or even more often, what they’re doing is part of their work so BLOCKING them entirely would be counterproductive. File syncs over dropbox, Youtube uploads, even scheduled cloud backups among a few other things come to mind. Other times they just forgot to turn a program off that’s sucking up tons of bandwidth.
Unifi’s Gateway also has a new feature called “Smart Queues” which we’ve been using for a few weeks and has all but entirely fixed these kinds of problems for us automatically.
A single Unifi Gateway + 6 of their Unifi AP Pro wireless access points are supporting 100-120 people daily without breaking a sweat.
We built some extra monitoring tools (mostly because our internet provider, Comcast, is f’ing terrible but we don’t have other options) that we will be documenting and open sourcing very soon, along with a more detailed schematic, shopping list, and config suggestions.
At this point, I wouldn’t fool around with any hardware except for Unifi. They’ve given the enterprise tools a massive run for their money at a fraction of the cost, and give the most flexible and friendly tools for managing that my non-technical team members are comfortable helping folks with basic network issues.
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On Thu, Oct 20, 2016 at 2:34 PM, [email protected] wrote:
Hoping to get some input on cable Internet setups. Specifically, do you use a firewall as part of your system? What was the decision-making behind that? We’re thinking we might be better off without one, or at least to make it an opt-in.
Thanks for sharing,
Alison Klejna, Click Workspace, Northampton, MA
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