How do you handle billing to mid-month membership changes? If somebody upgrades before their billing cycle, do you calculate an “upgrade” charge to cover the difference?
Bonus points if you have a formula you can share
-Alex
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The #1 mistake in community building is doing it by yourself.
Normally we’ll make changes effective at the start of the next month, but if someone starts mid-month, we’ll pro-rate. Ready for the ugly formula? This works for a “days per week” type of membership better than a “days per month” membership.
(price difference between plans / business days in month) * business days remaining in the month = pro-rated amount to charge.
Business days is defined as the days we’re open or days the member will have access.
If they’re starting as a new member, the price difference between plans is the regular monthly rate.
On Tue, Sep 12, 2017 at 12:35 PM, Alex Hillman [email protected] wrote:
Hey gang!
How do you handle billing to mid-month membership changes? If somebody upgrades before their billing cycle, do you calculate an “upgrade” charge to cover the difference?
Bonus points if you have a formula you can share
-Alex
The #1 mistake in community building is doing it by yourself.
On Tue, Sep 12, 2017 at 12:46 PM, Glen Ferguson [email protected] wrote:
Normally we’ll make changes effective at the start of the next month, but if someone starts mid-month, we’ll pro-rate. Ready for the ugly formula? This works for a “days per week” type of membership better than a “days per month” membership.
(price difference between plans / business days in month) * business days remaining in the month = pro-rated amount to charge.
Business days is defined as the days we’re open or days the member will have access.
If they’re starting as a new member, the price difference between plans is the regular monthly rate.
On Tue, Sep 12, 2017 at 12:35 PM, Alex Hillman [email protected] wrote:
Hey gang!
How do you handle billing to mid-month membership changes? If somebody upgrades before their billing cycle, do you calculate an “upgrade” charge to cover the difference?
Bonus points if you have a formula you can share
-Alex
The #1 mistake in community building is doing it by yourself.