Hi. We simply tell everyone that “payment confirms a booking”, and that goes for any monthly or walk-in plans.
We allow cancellations 2 weeks in advance, 50% refund if 1 week, and none before that. That said, we’re exploring shorter notifications, and do have exceptions to the rule when, for example, someone books just 6 days ahead.
On Thu, Dec 8, 2016 at 1:52 PM, Lauren McDaniel [email protected] wrote:
I’m wondering if there are general best practices for when to require payments for space reservations (especially if they are booking a space for the entire day).
Also, similarly, what are your cancellation policies? Do you keep a certain percentage at different time periods leading to the scheduled booking?
Thanks in advance for any advice you can provide!
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