Address/Mail service

Regus offers the option of using the location as a business address and forwarding mail (for an extra price). When I talk to the USPO they tell me I have to register as a (CMRA) Commercial Mail Receiving Agent. And people have to use a Personal Mail Box or Suite Number with the street address. Regus doesn't require this. What gives? Anyone know?

Regardless if Regus does this or not, you should comply with USPS. Besides, it'll be easier to sort mail if you know your client's suite or PMB number.

My guess is that Regus is often in large buildings that already use suite #'s.

Jerome

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On Jul 26, 2014, at 3:56 AM, Katherine Warman Kern <[email protected]> wrote:

Regus offers the option of using the location as a business address and forwarding mail (for an extra price). When I talk to the USPO they tell me I have to register as a (CMRA) Commercial Mail Receiving Agent. And people have to use a Personal Mail Box or Suite Number with the street address. Regus doesn't require this. What gives? Anyone know?

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At Workantile in Ann Arbor, full members can use the Workantile street address as their business address. We never told the post office we were doing this, we just did it. We have had no problems with the post office delivering the mail.

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On Sat, Jul 26, 2014 at 6:56 AM, Katherine Warman Kern [email protected] wrote:

Regus offers the option of using the location as a business address and forwarding mail (for an extra price). When I talk to the USPO they tell me I have to register as a (CMRA) Commercial Mail Receiving Agent. And people have to use a Personal Mail Box or Suite Number with the street address. Regus doesn’t require this. What gives? Anyone know?

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twb
member, Workantile
@twbrandt

Please be careful with this method. If an exiting member were to try a change of address auto forwarding thing, everyone’s mail could forward. That said, I think the USPS doesn’t even acknowledge business changes of address or forward business mail anyway/anymore. Note that Regus uses a clause in their contracts that prohibit business mail forwarding for this very exact possibility.

Jerome

www.BLANKSPACES.com

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On Sat, Jul 26, 2014 at 6:56 AM, Katherine Warman Kern [email protected] wrote:

Regus offers the option of using the location as a business address and forwarding mail (for an extra price). When I talk to the USPO they tell me I have to register as a (CMRA) Commercial Mail Receiving Agent. And people have to use a Personal Mail Box or Suite Number with the street address. Regus doesn’t require this. What gives? Anyone know?

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twb
member, Workantile
@twbrandt

We have never had a problem with change of address or auto-forwarding messing up someone else’s mail, and we have been doing this for over five years. The only problems we have run into is continuing to get mail for former members, but we eventually get it sorted out.

···

On Sat, Jul 26, 2014 at 11:49 AM, Jerome Chang [email protected] wrote:

Please be careful with this method. If an exiting member were to try a change of address auto forwarding thing, everyone’s mail could forward. That said, I think the USPS doesn’t even acknowledge business changes of address or forward business mail anyway/anymore. Note that Regus uses a clause in their contracts that prohibit business mail forwarding for this very exact possibility.

Jerome

www.BLANKSPACES.com

On Jul 26, 2014, at 8:42 AM, Tom Brandt [email protected] wrote:

At Workantile in Ann Arbor, full members can use the Workantile street address as their business address. We never told the post office we were doing this, we just did it. We have had no problems with the post office delivering the mail.

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twb
member, Workantile
@twbrandt

On Sat, Jul 26, 2014 at 6:56 AM, Katherine Warman Kern [email protected] wrote:

Regus offers the option of using the location as a business address and forwarding mail (for an extra price). When I talk to the USPO they tell me I have to register as a (CMRA) Commercial Mail Receiving Agent. And people have to use a Personal Mail Box or Suite Number with the street address. Regus doesn’t require this. What gives? Anyone know?

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twb
member, Workantile
@twbrandt

Thanks guys. Most members don't have much mail. But this team does. (They are moving from an office into the Resident Studio) So I think I better stick to the rules. And the forwarding issue is a good rationale.

Katherine,

We did the CMRA thing with USPS. There’s a section in the CMRA code that talks about Office Business Centers (OBC) which would include Regus. However, they still have the same addressing requirements. Actually, the code states that you cannot use a suite number. You have to use “PMB” or “#”, which allows complex combinations like 123 Main St STE 11 #213. I recall something from years ago about disallowing the use of suite numbers because their were too many scams and “suite” was implying a physical office address when it was just a mailbox, so it was deemed deceptive.

One of our members that works in SEO told me that there’s an advantage to using the PMB or #. This gives each business a unique address which (I’m told) Google prefers over 20-odd businesses sharing the same address.

By the way, we use spheremail.co for the mailbox management service when the mailbox isn’t included in a membership level. They’ve been very responsive to any problems, and there’s no charge to us if we don’t have any active mailbox clients.

Glen

Cowork Frederick

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On Sun, Jul 27, 2014 at 5:51 AM, Katherine Warman Kern [email protected] wrote:

Thanks guys. Most members don’t have much mail. But this team does. (They are moving from an office into the Resident Studio) So I think I better stick to the rules. And the forwarding issue is a good rationale.

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